Our Approach

Stronger, healthier, higher-impact teams

  • People - Ensuring the right people are in the right roles 

  • Equity - Intentionally building in equity and inclusion, and mitigating our implicit biases

  • Expectations - Agreeing on clear, thoughtful shared expectations

  • Relationships - Building strong, trusting relationships and transparent communication

  • Leadership - Supporting the development of meaningful, creative leadership


Three key elements we bring to all of our coaching

We work in partnership with our clients to figure out the systems, structures, and tools that will work for you.

We understand how different management can be in every organization and at every stage of growth, so we work with our clients both to design the specific coaching engagements and to create the specific tools that will get you what you most need, and we stay flexible to change our approach along the way.

We pay particular attention to the ways that management intersects with identity and power to help you make your organization more equitable and inclusive.

We know that when organizations don't build in the practices that make for sound management, the status quo can have a disproportionate negative impact on staff members with marginalized identities; making sure that strong management practices are ingrained in our organizations is a critical part of building more truly inclusive and equitable teams.

This is true across all elements of management – from hiring staff to setting up new team members, setting goals, giving and hearing feedback, managing performance problems, and giving staff members opportunities to stretch and grow – so we bring specific, practical tools to help leaders embed each of those practices within their organizations. We also bring tools to proactively invite and include insights from across the team, and to mitigate the implicit bias that is present in all management.

We do the work alongside you.

We're committed to making sure that you get what you need to be as effective as possible, so we won't give you a list of theoretical recommendations that you may struggle to find the time to implement - we'll do the hands-on work with you to make sure you get the systems, skills, and tools that you need.

What does that look like?

We'll help you to hone in on what must-have skills you need in your critical new hire and to write interview questions to assess those skills in your hiring process; we'll draft talking points with you for the challenging management conversation you need to have and we'll map out next steps with you afterwards; and we'll send you templates and talking points to roll out a goals-writing process with your team, and then send feedback on draft goals to help make them stronger. We understand the pressures on your time as a leader, so we do the work with you so that you can make your biggest impact.

“Emily is a excellent strategic partner. She was incredibly helpful at quickly understanding our fundamental needs and opportunities, identifying practical and concrete solutions for fuzzy challenges, and helping me identify systems across the organization that will make our team more equitable and inclusive; and she’s just a joy to work with.”

— Bryan Boroughs, Chief Operating Officer, Institute for Child Success